PRIVACY POLICY

Privacy Policy - VA Connections

1. Introduction

At VAConnections, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website or use our services. It also explains your rights and how the law protects you.

By using our website or engaging with our services, you consent to the practices described in this policy.

2. Personal Data We Collect

We may collect and process different types of personal data, which may include:

Identity Data: First name, last name, company name, username or similar identifier
Contact Data: Email address, phone number, billing address, delivery address
Professional Data: CVs, work history, business information, or project requirements (from clients or applicants)
Technical Data: IP address, browser type, time zone setting, location, and other technology on the devices you use to access our website
Usage Data: Information about how you use our website, services, or communication platforms
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences

3. How We Use Your Personal Data

We will only use your personal data when legally permitted. Typically, we will use your data:

To match you with a suitable virtual assistant or client
To manage our business relationship with you
To process payments and send invoices
To improve our services, user experience, and website functionality
To send relevant service updates, announcements, or marketing (only with your consent)
To comply with legal or regulatory obligations

4. Sharing Your Personal Data

We may share your personal data with trusted third parties, such as:

Virtual Assistants or clients for the purpose of matching and onboarding
Payment processing providers
IT and system administration services
Legal and regulatory authorities, if required

All third parties are contractually obligated to protect your data and only process it for specified purposes.

5. Data Security

We take data security seriously. VAConnections implements appropriate physical, electronic, and administrative safeguards to prevent your personal data from being accidentally lost, used or accessed without authorization, altered, or disclosed.

Access to your personal data is limited to employees, contractors, and service providers with a legitimate business need.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, regulatory, tax, or reporting requirements.

You may request deletion of your personal data at any time, subject to legal and contractual obligations.

7. Your Rights

You have rights under UK and EU data protection laws, including the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict processing in certain circumstances
Withdraw consent at any time where we rely on your consent to process data

To exercise any of these rights, please contact us directly using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Any significant changes will be communicated via our website or directly to you when applicable.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

VAConnections
Phone: 081 087 8189
Email: info@vaconnections.com
Website: www.vaconnections.com