Our Services

Efficient and detail-oriented assistance to keep your day running smoothly.

Our administrative virtual assistants take care of the behind-the-scenes tasks that keep your business organised and responsive. We handle:

• Email, meeting management and inbox organisation
   
• Calendar scheduling and appointment setting
   
• Data entry and database maintenance
   
• File organisation and cloud storage solutions
   

Whether you're managing multiple projects or just need help keeping everything on track, our VAs ensure nothing slips through the cracks.

Accurate, professionally formatted documents tailored to your needs.

Our experienced secretarial team provides comprehensive document support, including:

• Typing and formatting business reports, contracts, proposals, and manuals
   
• Proofreading for grammar, clarity, and consistency
   
• Creating branded templates and standardised forms
   
• Drafting correspondence and presentations
   

We ensure all documents are polished, professional, and aligned with your business voice  -  saving you time and elevating your brand.

Responsive, friendly support that reflects your brand’s values.

Your customers deserve attentive service - and we deliver just that. Our customer service specialists provide:

• Email and phone support
   
• Responding to customer inquiries and feedback
   
• Handling complaints with empathy and efficiency
   
• Order tracking and appointment confirmations
   
• CRM and live chat support
   

We act as a seamless extension of your team, ensuring every customer interaction builds trust and loyalty.

Creative virtual marketing support to grow your online presence and brand awareness.

Our marketing virtual assistants are passionate about helping your brand reach new audiences. Services include:

• Social media management (planning, posting, community engagement)
   
• Email marketing campaigns and newsletters
   
• Content creation (blogs, product descriptions, basic graphic design)
   
• Market research and campaign coordination, performance reporting
   

We combine strategy with execution to help you stay visible, relevant, and consistent online.

Smooth day-to-day operations that keep your business running like a machine.

Our operations coordinators work behind the scenes to ensure everything functions efficiently. We support:

• Project coordination and workflow management
   
• Vendor and supplier communication
   
• Internal scheduling and process tracking
   
• Inventory or stock management support
   
• Reporting and performance tracking
   

From startup operations to growing businesses, we help implement systems that save time and reduce friction.

Strategic outreach to bring in qualified leads and expand your client base.

Our lead generation specialists help you grow through:

• Prospect research based on your ideal customer profile
   
• Data collection and list building using reliable sources
   
• Outreach email drafting and LinkedIn engagement
   
• CRM data entry and lead follow-up coordination
   
• Warm lead nurturing

• Continued lead research
   

We free you up to focus on closing deals while we keep your pipeline full.

"I used to wear all the hats - admin, tenant communication, maintenance coordination… it was exhausting. My VA now manages my calendar, checks in with tenants, logs maintenance issues, and supports me with marketing. The support has been phenomenal and freed me to work on expansion."

"I was struggling to stay consistent with my social media and marketing until I found VA Connections. My VA schedules all my posts, creates stunning graphics, and even repurposes my blog content for email campaigns. My visibility and engagement have skyrocketed. I finally feel like I have a real presence online!"

"Marketing was always on the back burner - until my VA came in and took full ownership. She manages my  campaigns, updates the website, and creates professional-looking brochures for each new project. It’s like having an in-house marketing assistant at a fraction of the cost."

"I was skeptical about hiring a VA, but VA Connections changed that instantly. My assistant is organised, tech-savvy, and handles client onboarding, CRM updates, and even light design work.."

"We needed fast, flexible support without hiring in-house. VA Connections delivered exactly that. Our VA now assists with customer support, lead tracking, and even basic research. The process was smooth, professional, and totally worth it."